At AparOpar Courier Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data is secure. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
Personal Information:
When you register or place an order with us, we may collect personal details such as your name, address, email address, phone number, and payment information. This information is necessary to process your order, provide customer service, and communicate with you about your deliveries.
Service Usage Information:
We may collect information about your interactions with our services, including the types of services you use, the dates and times of your transactions, and other related details. This helps us understand how you use our services and allows us to improve them.
Device and Log Information:
When you access our website or use our services, we may automatically collect device information such as your IP address, browser type, operating system, and access times. We also collect log information that helps us monitor the performance of our services and detect any issues.
Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance your user experience, remember your preferences, and analyze site traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features of our services.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services, as well as to communicate with you:
Order Processing and Delivery:
Your personal information is used to process your orders, arrange deliveries, and provide you with order updates.
Customer Support:
We use your contact information to respond to your inquiries, resolve issues, and provide customer support.
Service Improvement:
We analyze service usage and feedback to improve our offerings, enhance user experience, and develop new features.
Marketing and Promotions:
With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our services. You can opt out of these communications at any time.
Security and Fraud Prevention:
We use your information to protect our services, prevent fraudulent activities, and ensure the security of your transactions.
3. Information Sharing and Disclosure
We do not sell or share your personal information with third parties, except in the following circumstances:
Service Providers:
We may share your information with trusted service providers who help us deliver our services, such as payment processors, delivery partners, and IT support. These providers are obligated to protect your data and only use it for the purposes specified by us.
Legal Requirements:
We may disclose your information if required by law or in response to a legal request, such as a court order, subpoena, or government investigation.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business transaction.
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures, such as encryption, secure servers, and access controls, to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction:
You can request access to the personal information we hold about you and ask for corrections if any information is inaccurate or incomplete.
Data Deletion:
You can request the deletion of your personal information from our records, subject to legal and contractual obligations.
Opt-Out:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
AparOpar Courier Service
Email: support@aparopar.com
Phone: +8801936072277
Address: Building-207, Main Road, Sector-10, Uttara, Dhaka-1230
We are committed to protecting your privacy and ensuring that your experience with AparOpar Courier Service is safe and secure.